We are here

We actively co-create the Circular Economy by offering the market innovative solutions in the field of after-sales service and service services based on the digitization of processes, modern logistics solutions and Business Intelligence reporting.

What do we do?

Our offer is full after-sales service, dedicated to Brand Owners, Sellers and their Customers. We offer:

Warranty and post-warranty service - we provide quick repairs (average completion time is 1.4 business days) with full proces management from start to finish.

Complaint Logistics - we take over all obligations related to handling warranties and guarantees, freeing up your resources to run your core business.

Spare parts - we have a warehouse of over 122,600 parts also offering demand forecasting and storage of your company's components.

BI Reporting - we provide detailed repair and complaint data that helps improve product quality, reduce costs and bouild customer loyalty.

Responsibility and Avoided CO₂e Emissions

Our processes suport transformations towards a circular economy. The solutions we offer are complaint with EU requirements including the „Right to Repair” directive. In addition to performing repairs, we actively measure avoided CO₂e emissions - thanks to digital repair proces we can determine exactly what value each remanufacturing brings compared to new equipment production. Our methodology verified by KPMG meets the GHG Protocol standards, making us a leader in the industry of responsible services.

How can we help you?

For Brand Owners:

• We build a responsible brand image by complying with ESG requirements and EU law.
• We offer dedicated online platforms for managing service processes and reporting results.
• We suport product development by providing detailed data from repairs and complaints.

For Sellers:

• We enable easy access to spare parts without having to manage your own inventory.
• We take over after-sales service, allowing you to Focus on sales and customer service.
• We offer immediate online pricing and fast complaint proces which increases your customers satisfaction.

Why is it worth working with us?

• Speed and convenience - our digital service proces saves time and resources.
• Advanced Logistics - we comprehensively handle service and distribution of spare parts.
• Global reach - we offer suppor in 7 languages with local contact numbers dedicated Customer Service Office.
• Competitive advantage - BI reports provide market knowledge and suport your marketing and development activities.

Adjusment to legal and market requirements

We meet all EU requirements, including those resulting from the „Right to Repair” directive. For our customers we create deducated online platforms and B2B services, providing easy access to order history, reports and proces management tools.

Our values

With our solutions we suport sustainable development, responsible resource management and building strong brads.Together with ourclients we create a future based on the principles of the Circular Economy